Get answers to frequently asked questions

Here we'll share answers to questions about products, shipping, ordering and wholesale accounts. Can't find the answer you're looking for? Email us at [email protected]

When will my order ship?

Orders typically ship within 2-4 business days. If you need your order expedited, please reach out to us at [email protected] and we will try to accommodate your request.

How long before my order arrives?

Once your order has shipped you will receive tracking information with an expected delivery date. Most shipments will arrive in 2-7 business days. We are located on the east coast so west coast shoppers may have a longer transit time.

Where is your honey harvested from?

Fool's Gold Honey is partially harvested from our apiary, Noblebee. We also source from local southern beekeepers who share our commitment to quality honey and ethical beekeeping standards. As our apiary grows the percentage of honey we provide will increase as well. 

What is your return policy?

We do not accept returns on honey at this time. If you have a problem with your order please reach out and we will do everything we ca to make it right. We want you to be 100% satisfied with your honey.

Where is the expiration date on my honey?

Honey never expires! If your honey crystalizes with age simply heat it gently until the crystals dissolves. This will not affect the taste of quality of the honey.

Learn more about buying wholesale 

How do I get a wholesale account?

Please click on the Register for Wholesale link above to create an account.

How quickly will my account be approved?

Wholesale accounts are approved immediately so you can place your order the same day. If you have questions about the process, please reach out to us at [email protected]

What are the shipping costs for wholesale orders?

All wholesale orders ship free.

What are your order and quantity minimums?

Our order minimum is $100 and our case pack size is 12 units (per flavor).

How do I access wholesale pricing after my account is approved?

Login to your wholesale account by clicking My Account on the top right of the homepage. Once logged in you will see the option to select Wholesale Honey and Infusions from the header bar. This will bring you to our collection of wholesale products. Here you can access the quick shop feature, click add to cart beneath each product or click on the product to view the full product page.

Do I have to place my wholesale order online?

No, you can also email your order to [email protected] or your wholesale representative.

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